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QUALITY CONTROL AND QUALITY ASSURANCE ( QC & QA)

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About Course

The Quality Control & Quality Assurance (QC & QA) Professional Course provides learners with the knowledge and skills required to ensure product quality, process improvement, compliance, and organizational excellence.

This training covers modern QC techniques, international quality standards (ISO, GMP, Six Sigma), inspection methods, testing procedures, documentation, and quality improvement systems used across manufacturing, pharmaceuticals, engineering, FMCG, construction, and service industries.

Participants will learn how to evaluate products, analyze defects, implement preventive and corrective actions, and support organizational compliance with global quality standards.

A special module on Career Opportunities in QC & QA equips learners with insights on industry roles, job pathways, required skills, and how to position themselves for employment globally.

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What Will You Learn?

  • Fundamentals of Quality Management
  • Principles of Quality Control & Assurance
  • Standard Operating Procedures (SOPs)
  • International Quality Standards (ISO 9001:2015, GMP, GLP)
  • Inspection methods and tools
  • Defect analysis and documentation
  • Root cause analysis
  • Statistical Process Control (SPC)
  • Audits and compliance
  • Safety, risk assessment, and continuous improvement (Kaizen)
  • Quality career opportunities locally and globally
  • The course blends theoretical knowledge with practical tools to prepare students for real-world quality management roles.
  • 🎯 Learning Outcomes
  • At the end of this course, participants will be able to:
  • Understand QC & QA concepts, principles, and applications.
  • Implement quality standards and maintain compliance systems.
  • Develop and use inspection, testing, and sampling techniques.
  • Draft and review SOPs, quality plans, and documentation.
  • Conduct root cause analysis and corrective/preventive actions (CAPA).
  • Apply statistical quality tools (SPC, control charts, defect analysis).
  • Support internal and external audits.
  • Identify quality gaps and recommend process improvements.
  • Understand global opportunities for QC & QA professionals.
  • Work effectively in manufacturing, pharmaceuticals, food processing, oil & gas, construction, services, and engineering industries.

Course Content

MODULE 1: QUALITY ASSURANCE QA AND QUALITY CONTROL QC
INTRODUCTION

  • INTRODUCTION
  • IMPORTANCE OF QUALITY ASSURANCE AND QUALITY CONTROL
  • DIFFERENCES BETWEEN QUALITY ASSURANCE AND QUALITY CONTROL
  • QUALITY MANAGEMENT PRINCIPLES
  • CUSTOMER FOCUS
  • LEADERSHIP
  • INVOLVEMENT OF PEOPLE

MODULE 2: QUALITY CONTROL
QUALITY CONTROL

MODULE 3: QUALITY ASSURANCE

MODULE 4: QUALITY MANAGEMENT SYSTEM

MODULE 5: QUALITY CONTROL TOOLS AND TECHNIQUES

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